We are happy to help with shipments, payments, KYC and account questions.
Business Details
Legal name: City Express
Brand / trade name: Courier Saathi
Website: couriersaathi.com
Address: 100J Karl Marx Sarani, Kolkata, West Bengal 700023, India
Email: support@couriersaathi.com
Phone / WhatsApp: +91-7029606221
What to Include in Your Message
- Shipment issues: the AWB number and your registered mobile number.
- Payment or wallet issues: the transaction ID / UTR, the amount and the date of payment.
- Refund requests: please see our Refund & Cancellation Policy.
Response Time
We acknowledge every request within 48 hours. Complaints and grievances are resolved as quickly as possible and in any case within 30 days.